Customer Management Module

The Customer Management Module provides comprehensive tools for managing customer relationships, issuing loyalty cards, creating discount programs, and tracking fuel consumption across your entire customer base.

Key Features

Customer Profiles

Create detailed customer profiles with:

• Contact information (name, phone, email, address)
• Company/fleet association
• Multiple vehicle registrations
• Payment preferences
• Transaction history

Card Issuance

Issue and manage customer cards with full lifecycle support:

• RFID Cards - Contactless cards for quick pump authorization
• Magnetic Cards - Traditional swipe cards
• Digital Cards - QR code-based virtual cards for mobile users

Vehicle Management

Register multiple vehicles per customer:

• License plate tracking
• Vehicle type and fuel requirements
• Odometer readings for fleet management
• Per-vehicle consumption reports

Customer Groups

Organize customers into groups for easier management:

• Corporate fleets
• VIP customers
• Wholesale buyers
• Regional groups

Discount Programs

Volume Discounts

Automatic discounts based on purchase quantity:

• Per-liter discounts for bulk purchases
• Tiered pricing for different consumption levels
• Monthly volume bonuses

Loyalty Programs

Reward repeat customers:

• Points accumulation per purchase
• Redeemable points for fuel or store items
• Birthday and anniversary bonuses

Time-Based Discounts

Schedule special pricing:

• Off-peak hour discounts
• Weekend promotions
• Holiday special rates

Product-Specific Discounts

Target discounts to specific products:

• Fuel type promotions
• Premium fuel incentives
• Bundled discounts with store items

Reports & Analytics

Consumption Reports

• Daily, weekly, monthly consumption summaries
• Vehicle-by-vehicle breakdown
• Fuel type distribution
• Cost analysis

Customer Insights

• Top customers by volume
• Customer acquisition trends
• Churn analysis
• Payment pattern analysis

Integration

The Customer Management Module integrates seamlessly with:

• Nova RFID systems for card authorization
• Prepaid card systems for balance management
• Nexus cloud platform for multi-station customer sync
• Accounting software for invoicing

Installation

Please install by selecting the Customer Management module via nova-installer.